Connect the DualSense
PlayStation supports the DualSense on Windows 10 (64 bit) and Windows 11, by USB Type-C cable or Bluetooth.
- USB: plug a USB Type-C cable into the controller and the PC. Use one that carries data, not a charge-only cable.
- Bluetooth: make sure the player indicator is off. Hold the Create button, then press and hold the PS button until the light bar blinks. Turn on Bluetooth on the PC, add a Bluetooth device, and pick the controller.
PlayStation says pairing is done when the light bar blinks and the player indicator lights up. For a test, USB is the simpler choice. On PC, haptic feedback needs a USB connection, and so does the headset jack.
Test Every Button and Stick in Your Browser
- Open the controller test and press any button. Browsers show a controller only after a button press or stick movement while the page is open.
- Press Cross, Circle, Square, Triangle, L1, R1, Create, Options, the PS button, and each direction on the D-pad. Press both sticks in for L3 and R3. Each one lights up, and the counter climbs.
- Squeeze L2 and R2 slowly. Each percentage should rise smoothly from 0% to 100% and fall back to 0% when you let go.
- Push each stick to its edges, then let go. It should settle within about 0.05 of 0.00 on both axes.
- Press Weak Motor, Strong Motor, or Both Motors to check vibration. It works in Chrome, Edge, and Safari, not in Firefox. If nothing happens over Bluetooth, try a USB cable.
The test labels the buttons for a PlayStation controller when it recognizes one. Nothing you press leaves your browser.
Web pages can't read the touchpad surface, the motion sensors, or the adaptive triggers. Check those in a game that supports them.
Check a Resting Stick for Drift
A stick that reads off center while you aren't touching it is drifting. Browsers read each stick axis as a number from −1.0 to 1.0, so a resting stick should read close to 0.
For a measured result, put the controller flat on a table and run the stick drift test. It reports how far each resting stick strays, as a percentage of its full range, and suggests a deadzone.
If the Controller Doesn't Show Up
- Press a button with the page open and its tab in front. The page can't see the controller before that.
- Try a different USB-C cable. Many cables only charge and carry no data.
- Close Steam or other apps that take over controllers, then reload the controller test.
- For Bluetooth, turn the controller off, then pair it again with Create and the PS button held down.
Update or Reset the Controller
- Update the firmware. Install the PlayStation Accessories app on Windows 10 (64 bit) or Windows 11 and connect the controller. When a new version is available, Update appears.
- Keep the PC on and the controller connected until the update ends. PlayStation says to update one controller at a time.
- Reset it. Find the small hole next to the Sony logo on the back. Press and hold the reset button inside with a pin for at least 5 seconds.
PlayStation's reset steps then connect the controller to a PS5 by its USB cable and press the PS button. On a PC, connect it by USB or pair it again over Bluetooth.
Then run the controller test again. If a button or stick still fails, PlayStation sends button, stick, and vibration faults to its PlayStation Repairs service.