Measure the Drift First
Stick drift is when a thumbstick reports movement while you aren't touching it. Browsers read each stick axis as a number from −1.0 to 1.0, so a stick resting at center should read close to 0.
Put the controller flat on a table and run the stick drift test. It reports how far each resting stick strays from center, as a percentage of its full range.
- Under 5%: normal. Game deadzones hide it.
- 5–10%: slight drift. Games with small deadzones show a slow creep.
- Over 10%: drift that most games will show.
Xbox Wireless Controller
Microsoft's recalibration tool is in the Xbox Accessories app, on the console or on a Windows PC. It works on the Xbox Wireless Controller and the Xbox Elite Wireless Controller Series 2 only.
- On the console, press the Xbox button, then go to Profile & system > Settings > Devices & connections > Controllers & headsets. On a PC, install the Xbox Accessories app from the Microsoft Store.
- On your controller's screen, select “…” to open its details, and install any firmware update first.
- Select Recalibration options, pick the left or right stick, and follow the on-screen steps.
- If the stick still drifts, restart the controller. Hold the Xbox button for 5–10 seconds until it turns off, wait a few seconds, then hold it again.
Microsoft notes that recalibration can't fix drift caused by normal wear and tear. If the drift follows the controller to another device, the controller needs repair or replacement.
PS5 DualSense Controller
PlayStation's first step for any DualSense problem is a reset. It doesn't change the controller's settings or pairing.
- Turn off the PS5 and disconnect the controller's USB cable.
- Find the reset button inside the small hole next to the Sony logo on the back of the controller.
- Press and hold it with a pin for at least 5 seconds.
- Connect the controller to the PS5 with a USB cable and press the PS button.
Then update the PS5 system software to the latest version. If drift remains, PlayStation Repairs covers button and analog stick issues. On a DualSense Edge, you can replace a faulty stick module with a new one (sold separately), and left and right modules fit either side.
Nintendo Switch Joy-Con and Pro Controller
- Install the latest system update, and make sure the Joy-Con have the latest controller firmware.
- Remove any skin or cover from the controller.
- From the HOME Menu, go to System Settings > Controllers and Sensors > Calibrate Control Sticks.
- Tilt the drifting stick fully in one direction for a few seconds, then follow the on-screen prompts.
- If the result doesn't show right away, put the console to sleep and press the POWER Button to wake it.
If a Joy-Con stick can't be calibrated, or still responds incorrectly afterward, Nintendo says that Joy-Con needs servicing. Send only the controller, not the console.
Clean Around the Stick
Xbox support says to check that the controller is clean and that nothing is lodged in the thumbsticks or buttons. Its cleaning steps:
- Disconnect the controller first.
- Wipe it with a soft, lint-free cloth dampened with a little mild soap and water, or isopropyl alcohol of 70% or less.
- Never apply liquid directly to the controller.
Hide Leftover Drift With a Deadzone
A deadzone makes a game ignore small stick movements near center. It hides slight drift at the cost of a little precision there. Xbox support suggests it when the drift shows up in one game only.
The stick drift test suggests a deadzone: your measured drift rounded up, plus 2 points, and never below 3%. Set it in the game's controller settings.
When to Repair or Replace
If the drift stays above 10% after updating, recalibrating, and cleaning, Microsoft, Sony, and Nintendo all point to a repair or a replacement. Check the warranty first.
- Xbox: check the warranty and order a replacement through Xbox support. Out of warranty, Xbox sells replacement parts, which need tools and moderate technical skill.
- PlayStation: start a repair through PlayStation Repairs.
- Nintendo: set up a service request for the Joy-Con online (US and Canada) or contact an authorized service center.
After a repair, run the controller test to check every button and both sticks.